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May 10, 2011

The Pantry Eyes Fresh Expansion to 400 Stores

PrintThe Pantry Eyes Fresh Expansion to 400 Stores  

CARY, N.C. -- On the heels of the early success of its Fresh Initiative, The Pantry is planning to roll out the program to 400 stores by the end of the calendar year.

"We continue to be encouraged by the Fresh Initiative with the Charlotte and Raleigh markets leading the way," said President and Chief Executive Officer Terry Marks during the company's second quarter fiscal 2011 earnings call this morning.

The success is those markets has taught the company a lot, and The Pantry is now in the process of rolling out the program in Birmingham, Ala., he said. In addition to the 400 stores to receive the Fresh Initiative by the end of the year, approximately 75 percent of the stores are being targeted for the new program over the next few years.

The Pantry launched the Fresh Initiative in the Raleigh market in June followed the stores in the Charlotte market by the end of 2010, bringing the total to approximately 100 locations, as Convenience Store News reported in its September 2010 cover story.

In the second quarter, stores in Raleigh and Charlotte saw comp sale growth across all merchandise and the foodservice growth in both markets was significantly higher than in the balance of the company's markets, Marks explained during the call. "We are very pleased with the performance of these two markets," he added.

Mark Bierley, senior vice president and chief financial officer, said The Pantry is still refining some aspects of Fresh Initiative and taking a deep look into what categories it wants to invest in as well. "We are learning from it and incorporating these changes into Birmingham and the [full] roll out," he explained.

For example, the company learned to enhance the flow of its stores. "Our focus is on eliminating non-value or low-value activity," Marks said, adding the remodel design for Birmingham and moving forward revolves around things that require higher touch, like roller grills and pastries so they are easily accessed. The Pantry is also taking this opportunity to significantly improve its cold dispensed, which Marks explained is a critical food accompaniment category.

What will not change is the company's focus on its Bean Street Coffee program. "Our approach to coffee will not change. It is the anchor of our Fresh Initiative," Marks added.

Moving forward with the program, the company made market improvements in its construction department to handle the many projects on tap, Bierley noted. The Pantry also made improvements to field support and category management, and it is now "confident" it has the tools it needs to roll our fresh Initiative on a broad scope.

And while The Pantry is gearing up for a massive roll out of its Fresh Initiative its thoughts are with the company employees who have endured challenging times over the past month as severe weather and tornadoes barreled down on the South. Two of the company's Kangaroo Express locations in Ringgold, Ga. were destroyed by the tornadoes and The Pantry is focused on rebuilding those stores, Marks said.

"Our best wishes [go out] to all our associates in the field who have dealt with difficult [circumstances] over the past month," he said.

 






Find Reports & Data

CSNews 2009 Foodservice Study

Foodservice sales rose 7.7 percent on a per store basis in 2008, and prepared foods led the way with a 9.1 percent sales gain per store, according to Convenience Store NewsĂ˝ 2009 Foodservice Study.

CSNews 2010 Industry Forecast Study

CSNews' 8th annual Forecast Study includes a macroeconomic projection of market conditions in 2010 and the impact they will have on sales and growth of key convenience store categories: motor fuel, tobacco, malt beverages, confectionery, and snacks.

CSNews' 2009 Industry Report Study

Industry sales climbed 11.4% to an all-time high of $633.9 billion last year, according to the Convenience Store News 2009 Industry Report, the longest-running compilation of sales and operational results in c-store retailing. 40 pages, including 69 charts.

CSNews' 2009 Realities of the Aisle Consumer Study

Food quality and in-store execution greatly impact a consumer's choice to purchase and consume prepared food from a convenience store, according to the new Realities of the Aisle consumer research study conducted by Convenience Store News, in partnership with Nielsen Homescan. Study is 11 pages and includes 14 charts.

CSNews 2010 FIRST LOOK Report

CSNews' 2nd annual FIRST LOOK report provides convenience store retailers with a first glimpse of industry dollar and volume sales changes in five major product categories, based on data provided exclusively to CSNews by The Nielsen Co. The report includes sales, unit and regional market share percentage changes for packaged beverages, other tobacco products, candy and snacks, and beer.

CSNews 2010 Industry Forecast Study

The Great Recession has caused a fundamental shift in consumer spending. How will this affect the c-store industry and your business in the year ahead? The CSNews 2010 Industry Forecast Study provides a glimpse of the rough conditions ahead and critical insight for you to make the right buying decisions.

CSNews HR & Labor Study 2010

Likely owing to the economic recession, 40 percent of retailers responding to the Convenience Store News 2010 Human Resources (HR) & Labor Study said store associates turnover decreased over the past two years.


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